Nick Betts

The practical digital basics every UK charity shop should have by 2026: EPOS, gift aid capture, stock visibility, online resale and reporting that holds up.

A practical guide to UK charity website redesigns that move the dial: scope, governance, content, architecture and the decisions that avoid common regrets.

A practical monthly CRM data quality routine for UK charities: duplicates, consents, deliverability, gift aid, reporting integrity. For a single data lead.

An honest 2026 comparison of email platform options for UK charities: deliverability, CRM integration, automation, GDPR fit, and pricing traps at renewal.

A practical path from spreadsheet chaos to one trustworthy Power BI dashboard for charity fundraising, finance and impact, using existing Microsoft 365 licences.

A pragmatic attribution approach for UK charities: credit channels fairly, survive cookie loss, and produce decisions fundraisers can act on without an analyst.

The minimum GA4 configuration UK charities actually need: the events worth tracking, the consent setup that keeps you legal, and the dashboard trustees will open.

The 72-hour checklist, trustee escalation rules and post-incident discipline that prevent a small charity breach from becoming a full regulatory crisis.

Most charity DSARs are handled in a panic. The 30-day workflow, search discipline and redaction approach that keep responses compliant without burning the team.

Most charity SEO advice is generic. The five page types that do almost all the organic work for a UK charity website, and how to prioritise them for results.

The high-impact accessibility fixes UK charities can apply to an existing website without a rebuild, plus the habits that prevent future regression.

The seven cyber security basics every UK charity should put in place this month to block the attacks that actually happen across the sector each year.

The three CRM-driven supporter journeys (welcome, first-gift, lapsed recovery) to build first that pay back the licence fee within a single quarter.

Google Ad Grants gives eligible UK charities up to $10,000 a month in free search ads. The working pattern that turns the grant into attributable visits.

Where UK charity technology stands in 2026 - what is finally working, what is still over-promised, and the decisions trustees should act on now. Vendor-neutral.

A preference centre is one of the cheapest retention tools a charity has - if supporters actually use it. The design and copy choices that make the difference.

A short, repeatable process for turning a charity's scattered data into a single dashboard that the senior team actually opens - without hiring a BI specialist.

Where AI genuinely earns its keep inside UK charities in 2026 - and where it quietly causes more work than it removes. A pragmatic, vendor-neutral read.

Most charity lead-scoring projects fail under their own weight. A three-tier model, refreshed weekly, outperforms complex builds for a fraction of the cost.

A vendor-neutral guide for charities choosing or replacing a CRM in 2026 - the questions that matter, the real trade-offs, and how to avoid a failed migration.

Most charity donor segmentations have too many segments and not enough decisions. A leaner, behaviour-led model that holds up under real campaign pressure.

A short, honest diagnostic for your charity's CRM - five questions that reveal where the system is quietly leaking value. No consultants or demos required.