how to
Digital, Operations, Fundraising
The practical digital basics every UK charity shop should have by 2026: EPOS, gift aid capture, stock visibility, online resale and reporting that holds up.
Free to read · Written by practitioners
Practical guidance forpeople running charities.
Practical articles, guides and templates covering fundraising, CRM, governance, marketing and operations. Written by practitioners for the people doing the work.
Charity CRM & donor managementGovernance & board practiceFundraising & income generationMarketing & communicationsHow-to guides for charity teamsFinance & operations
Charity CRM & donor managementGovernance & board practiceFundraising & income generationMarketing & communicationsHow-to guides for charity teamsFinance & operations
Charity CRM & donor managementGovernance & board practiceFundraising & income generationMarketing & communicationsHow-to guides for charity teamsFinance & operations
Charity CRM & donor managementGovernance & board practiceFundraising & income generationMarketing & communicationsHow-to guides for charity teamsFinance & operations
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What charity teams are reading right now
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Governance, Leadership, Operations
Structure, register practice and meeting discipline that turn a charity conflicts policy into a working part of trustee decisions rather than tick-box admin.
marketing tip
Marketing, Email, Engagement
A short, opinionated checklist for redesigning your charity supporter newsletter in 2026: structure, length, voice, CTAs and the tests worth running first.
how to
Data, Operations, CRM
A practical monthly CRM data quality routine for UK charities: duplicates, consents, deliverability, gift aid, reporting integrity. For a single data lead.
how to
Fundraising, Operations, Marketing
How UK charities can run marathons, treks and cycle rides at scale without burning out the events team. A practical playbook for sustainable challenge events.
how to
Storytelling, Marketing, Digital
A practical guide to planning, shooting and editing charity video with a modern phone, free editing tools and a clear story spine. No production company required.
Resource Hub
Guides, templates and research for charity teams
Practical guides and templates for the people doing the work.
guide
Leadership, Governance, Strategy
A practical succession planning guide for UK charity chief executives, chairs, trustees and specialists. Proportionate, written down, refreshed annually.
guide
Governance, Operations, Culture
How to write a UK charity EDI policy that staff and trustees actually use: structure, length, operational hooks, and the governance that keeps it alive.
guide
Governance, Operations, Strategy
A grounded sustainability guide for small UK charities: where to start, what is proportionate, what counts as greenwashing, and the governance that makes it real.
research
Leadership, Operations, Governance
Methods that produce defensible UK charity benchmarks, the data sources that actually apply, and the trustee oversight that keeps the pay framework fair.