Connor James profile photo

Author Profile

Connor James

Head of Marketing, i3MEDIA

Connor leads marketing and storytelling work for charities of every shape and size, from regional service providers to UK-wide campaigners. He writes about the craft of supporter communication - voice, story, calendar, and the everyday decisions that make a brand feel warm.

Latest articles

Charity Newsletter Redesign Checklist - abstract artwork
marketing tip
Marketing,  Email,  Engagement

A short, opinionated checklist for redesigning your charity supporter newsletter in 2026: structure, length, voice, CTAs and the tests worth running first.

Challenge Events Without the Burnout - abstract artwork
how to
Fundraising,  Operations,  Marketing

How UK charities can run marathons, treks and cycle rides at scale without burning out the events team. A practical playbook for sustainable challenge events.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
how to
Storytelling,  Marketing,  Digital

A practical guide to planning, shooting and editing charity video with a modern phone, free editing tools and a clear story spine. No production company required.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
guide
Storytelling,  Ethics,  Marketing

A practical ethical framework for charity photography: consent, dignity, context, and the small craft choices that separate respectful from extractive imagery.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
marketing tip
Volunteers,  Marketing,  Culture

Small, specific, frequent gestures beat annual ceremonies. A practical guide to charity volunteer recognition that genuinely makes people feel seen and valued.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
how to
Marketing,  Digital,  Storytelling

Structural choices, copy patterns and form decisions that lift conversion on charity appeal landing pages without losing the voice supporters came for.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
marketing tip
Marketing,  CRM Strategy

A disciplined approach to A/B testing charity emails that actually moves opens, clicks and donations, with sample sizes, timing and cadence that hold up.

TikTok for Charities: When and When Not - abstract artwork
blog
Marketing,  Storytelling,  Digital

TikTok works for some UK charities and quietly damages others. The honest test of whether your charity should invest, and the boundaries to set before you do.

Case for Support: The Template That Actually Converts - abstract artwork
how to
Fundraising,  Storytelling,  Marketing

Most cases for support read like a charity brochure with prices added. The structure, voice and evidence that move donors and trusts from interest to a gift.

Launching a Charity Podcast Without an Audio Team - abstract artwork
how to
Marketing,  Storytelling,  Operations

A small charity can launch a credible podcast for under £500 of kit. The format, equipment, workflow and editorial discipline that produce a sustainable show.

LinkedIn for Charity Leaders Who Hate LinkedIn - abstract artwork
marketing tip
Marketing,  Leadership,  Storytelling

The narrow, sensible use of LinkedIn that builds charity reputation, opens funding doors and recruits trustees, without the daily performance most posts demand.

Peer-to-Peer Fundraising That Actually Converts - abstract artwork
how to
Fundraising,  Marketing,  Storytelling

The pre-event, mid-event and post-event sequence that turns peer-to-peer sign-ups into completed activities and completed activities into repeat fundraisers.

Major Donor Cultivation for Small Teams - abstract artwork
guide
Fundraising,  Leadership,  Storytelling

The honest pattern that lets a small UK charity with one fundraiser (or none) build real major-donor relationships without burning out or overpromising.

Corporate Partnerships Without Overpromising - abstract artwork
blog
Fundraising,  Marketing,  Leadership

The honest pitch, realistic deliverables and stewardship habits that keep charity corporate partnerships renewing rather than quietly evaporating each year.

Channel Mix for Small Charities, 2026  -  abstract artwork
research
Marketing,  Digital,  Fundraising

Where small UK charities are actually getting reach, leads and gifts in 2026 - and where the channel investment is quietly underperforming expectations.

Community Storytelling Without Exploitation  -  abstract artwork
blog
Storytelling,  Marketing,  Safeguarding

There's a thin line between telling a community's story and using it. The principles, language and editorial habits that keep charities on the right side.

A Year of Content on One Page  -  abstract artwork
guide
Marketing,  Storytelling,  Operations

A low-overhead charity content calendar small teams can actually maintain - four anchors a year, not 52 deadlines. Takes an afternoon to plan, a year to run.

Your Social Bio Is Your Hardest Copy  -  abstract artwork
marketing tip
Marketing,  Digital,  Storytelling

You have 160 characters to explain who you are, who you help, and why a stranger should care. A five-minute exercise to fix your charity's social bio.

Email Subject Lines That Earn the Open  -  abstract artwork
marketing tip
Marketing,  Storytelling

Subject lines are the only marketing your inbox-fatigued supporter is guaranteed to see. How to make yours work harder without triggering spam filters.

Thank-You Emails That Actually Feel Thankful  -  abstract artwork
marketing tip
Marketing,  Storytelling,  Fundraising

Most charity thank-you emails read like receipts. This short, human checklist turns them into something supporters actually feel - and want to respond to.